Elevating customer experience
22nd October 2019
Andrew Jones, one of our senior consultants, is delighted to be supporting Porsche Middle East and Africa FZE, in Dubai.
We are working with Porsche to deliver a new curriculum for all customer facing staff. The training will embed the mindset which truly values customers and drives behaviours that build positive, emotional responses from them. Participants each had an Insights Discovery profile which helps increase self-awareness and enables them to perform at their highest level.
If you’d like to find out more about how we supported this change initiative, take a look here.