performance management
Getting the best from people is an ongoing challenge for all businesses. Managing performance, probably above all others, is the area of managerial work where people request the most help. Doing it well can make a huge difference to motivation and results.

Good measures of success need to be combined with the right skills and be supported by the right systems and processes. To achieve and maintain high performance organisations must ensure that people have the maximum emotional and rational attachment to the company, its work and its results. To do this they must develop the performance management skills of managers at all levels. They must also develop other practices especially in the areas of careers, rewards and benefits.

Case study - NDS
We have worked in the area of performance management with this world leader in solutions for digital TV. From the introduction of a new performance management approach through to its current well-established position, we have been responsible for training managers and team leaders in the processes to be followed, the tools to use and the management skills required to effectively manage performance in a fast-moving, international, technical environment. As the system has gradually become embedded, we have worked closely with senior HR managers to re-look at careers and the way that individuals and the company can develop career opportunities. This work has resulted in significant improvements in levels of performance and retention in a sector where competition for talent is always high.

testimonials
“Contact Consulting understands our business and support’s HR’s pivotal role in improving performance in the organisation.”
Phillipa Davidson, Director of Human Resources UK, NDS Ltd.

Comments from participants of recent Performance Management Workshops

"Fantastic course, this should be an induction course as a team leader”
"Should be mandatory for all line managers”
"Really useful workshop – liked the time allowed to talk through issues”