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Managing and Improving Processes

Aim

To provide managers with a sound grasp of the key considerations in reviewing and improving processes

Objectives

At the end of this workshop you will be able to:-

  • Assess opportunities for process improvement
  • Map and analyse key processes
  • Follow a structured approach to process change
  • Measure the success of process change

Content

  • Identification of key business processes
  • How to process map
  • Common features of process
  • Structured approach to process change

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