Handling Difficult Conversations
Aim
To give managers the skills and confidence to tackle constructively conversations with their people about improving performance and changing behaviour
Objectives
At the end of the workshop you will be able to:-
- Give good constructive feedback to individuals
- Identify when it is necessary to challenge individuals
- Challenge poor performance and undesirable behaviour
- Set clear objectives, including behavioural objectives
- Build action plans with and for individuals
Content
- Using and giving good feedback
- Challenging individuals
- Setting objectives
- Building action plans
Management Skills Trainer
We are looking for a management skills trainer who is fluent in French.
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