Coaching, Challenging and Communicating
Aim
To understand the importance of developing people through a management style of open, honest communication
Objectives
At the end of the workshop managers will be able to:-
- Handle difficult conversations with people with confidence
- Challenge people constructively
- Tailor their communication to people so that people understand what is happening and what is wanted
- Actively coach others to develop their skills
Content
- The STEP approach to challenging others
- Communication styles and methods
- Coaching using GROW
- Structuring and planning coaching opportunities
Management Skills Trainer
We are looking for a management skills trainer who is fluent in French.
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