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Management Retail Training: Management - Training Retail Managers Great retail managers not only have an eye for an opportunity and an instinct for a sale, they also get their teams motivated and properly focused. We have extensive experience of working with retail managers in the luxury, high street, mail order and automotive sectors. We understand the mind-set and the operational challenges that retail managers face. The need to lead from the front, energise the team and at the same time empower and coach their staff, ...
Management Gender Balance: Management - Gender Balanced The business case for more gender balance has been powerfully made and is accepted by most organisations. The challenge remains how to achieve it in a way that is realistic, inclusive and sustainable. We think the biggest challenge lies in changing the nature of corporate culture, which in the overwhelming number of cases is very masculine. This leads to a lot of leadership and management behaviour that unconsciously values some behaviours and ways of working...
Training Managers to Coach: Training Managers to Coach Have you identified the need for your people to be more innovative and help drive improvements and efficiency? Do you want your managers to get closer to what is actually going on and to talk to their people about how they can improve what they are doing? Perhaps in your business there is a need to raise levels of engagement through increased empowerment and personal development so that you can secure more sustainable success? Or maybe you are just looking for less t...
Managing Emotions: Managing Emotions Managing Emotions is one of our one day courses AIM: Pressure for results, long hours, change, demanding ambiguous situations can all produce emotional reactions that can frequently take us by surprise. Whilst all of us are susceptible to sudden emotional reactions, there will be some people who have more difficulty controlling themselves.Their behaviour can quickly destroy trust and working relationships with negative consequences for performance. This course...
Managing Underperformers: Managing Underperformers Managing Underperformers is one of our one day courses. AIM: When you have an underperformer in your team, they take up a lot of management time and drain the motivation of the team as a whole. Being able to turn the situation around as quickly and as painlessly as possible is an essential skill. The aim of this course is to help identify the real causes of underperformance and, having identified them correctly, know and apply the best fit solution...
Performance Feedback: Performance Feedback Performance Feedback is one of our one day courses. AIM: When we think about giving others feedback on their performance, the first thought that comes to mind is usually negative. Too often givers focus on bad news and no-one really enjoys doing that! Recipients often expect only criticism and become ready to defend and argue. The aim of this course is to enable you to give regular, relevant feedback, both positive and negative. It will help you see the ...
Reviewing and Appraising Performance: Reviewing and Appraising Performance Reviewing and Appraising Performance is one of our one day courses. AIM: The ability to effectively discuss your peoples’ performance with them is an essential management skill to ensure they continue to deliver the high levels of performance the business requires. The difficulty is these conversations either take place too infrequently or become too formulaic. They therefore lose their meaning and purpose de-motivating both the e...
NDS Managing Change: Management Case Study - NDS Managing Change We have worked in the area of managing performance with this world leader in solutions for digital TV for a number of years. Recently NDS became part of CISCO. This was an uncertain time for managers and individuals in NDS. We designed and delivered a series of one day change workshops which successfully helped support individuals and managers with the change they were experiencing. Comments from the programme included – &qu...
Nestlé Waters Essentials of Management: Management Case study - Nestlé Waters - The Essentials of Management This organisation, part of the Nestlé global business, was in a period of consolidation after several years of rapid acquisition-led growth. Its traditional hierarchical masculine management style was serving it poorly when it came to meeting the challenges of fostering innovation, developing talent and dealing with environmental concerns and the prospect of increased local competition. What was identi...
Meet the Team: Meet the Team Graham Stickland - Founder and Director Graham has extensive experience in helping global organisations address leadership and management capability challenges. He is skilled in designing learning events which impact participants and really help move the business forward. ...
Terms and Conditions: Terms and Conditions for Website Usage Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Contact Consulting's relationship with you in relation to this website. The term 'Contact Consulting' or 'us' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer of our website. ...
Privacy Policy: Privacy Policy This is a privacy policy for Contact Consulting. We respect your privacy. Here is an outline of the information that Alacrify gathers, how it is used, and how you can opt-out. If you have any questions about this privacy policy, please either write to us at: Contact Consulting Herringston Barn, Units 6-7, Herringston, Dorchester DT2 9PU UK or email info@contactconsultinguk.com Site Visits Whenever you request a page through your browser, information i...
Management Testimonials: Management Testimonials "The training was a great moment for me, Andrew was a great facilitator and the Team was just fantastic where we were able to exchange lots of learning and best practices. The training itself was very informative and educative and I personally had lots of take away that I started deploying in my store." Dimensions of Leadership, Milan 2013. Rony Abou Rjeily Store Manager Louis Vuitton,Abu Dhabi "I just loved the course, Andrew was really...
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HR Services and Support Case Study: HR Services and Support Case Study - Nestlé Manager's Toolkit The purpose of the Manager’s Toolkit is to help HR Managers, globally within Nestlé, to step up to their role as Business Partners. The Toolkit is an important part of HR’s resources aimed at strengthening the skills of managers throughout the company. We have created the contents and managed the design, printing, production and collation of the Toolkit. It has been designed to be used by HR managers fo...
Managing Performance Case Study: Managing Performance Case study - NDS Now part of Cisco, we have worked in the area of managing performance with this world leader in solutions for digital TV. From the introduction of a new performance management approach through to its current well-established position, we have been responsible for training managers and team leaders in the processes to be followed, the tools to use and the management skills required to effectively manage performance in a fast-moving, international, tec...
Home: Welcome We are an international management consultancy who specialise in developing the capability of people to lead, manage and perform. We are experts in the areas of leadership, management development, coaching, mentoring, training and personal effectiveness. {SLIDESHOWHERE} We have a strong track record in designing and delivering development programmes for international and UK clients. The strength of our team is our ability to work in partnership with you to create solutions ...
About Us: Company Overview For more than 20 years we have designed and delivered practical and bespoke training and development solutions. Based in Dorchester, we work extensively in the UK and internationally. We are passionate about developing people to improve the performance of their businesses. We are enthusiastic, professional, practical and stimulating; a business which clients enjoy dealing with and which leaves them more confident and capable as a result. We are responsive and proactive and id...
Management: Management Development We can help you develop the skills to engage your people to get things done and deliver results. Excellent management skills are crucial to the achievement of sustainable business results and high levels of team and individual performance. The quality of its managers will usually determine how well an organisation can balance the needs of the business and the needs of individuals and make sure that both thrive. Have a look at how we have helped Nestlé Waters deve...
Coaching: Coaching Managers who are good at coaching have the mindset and skills to leverage the potential and performance from others. They help people develop high levels of confidence, engagement, repsonsibility and creative thinking. We see coaching as a question based, action-oriented process to focus someone on what they actually do, and through questioning draw out how they believe that might be improved and developed. Good coaching builds competence and confidence. Coach - Motivate - Engage - ...
Talent Development: Talent Development Are you looking to introduce tools and processes that will retain and build your talent pool and sustain organisational capability and effectiveness? We have worked with our clients on the following to support the development of their organisations and people – Mentoring schemes Individual assessments Intern schemes High performance working Managing Performance and appraisal systems Competency frameworks Role profiling Toolkits HR specialist services&n...
Managing Performance: Managing Performance Getting the best from people is an ongoing challenge for all businesses. Managing performance, probably above all others, is the area of managerial work where people request the most help. Doing it well can make a huge difference to motivation and results. Good measures of success need to be combined with the right skills and be supported by the right systems and processes. To achieve and maintain high performance organisations must ensure that people have the maximum emo...
One Day Training Courses: One Day Training Courses Two things distinguish our one-day training courses. They are designed to respond to what organisations are wanting in the future and to give you as much flexibility as possible in the way you buy training for your people. In the future – Work environments need to reflect the challenge of gender balance and become more amenable to the needs and styles of men and women. Managers must have more of a coaching mind-set to allow ideas and ...
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Nexans - Functional Leadership Team: Nexans - Functional Leadership Team We are delighted to have been chosen to design and deliver a functional leadership team workshop for Nexans, Paris. Nexans is a worldwide leader in the cable industry, it offers an extensive range of cables and cabling systems to raise industrial productivity, improve business performance, enhance security, enrich the quality of life, and assure long-term network reliability. With an industrial presence in 40 countries and commercial activities ...
