Getting the best from people is an ongoing challenge for all businesses. Managing performance, probably above all others, is the area of managerial work where people request the most help. Doing it well can make a huge difference to motivation and results.
Good measures of success need to be combined with the right skills and be supported by the right systems and processes. To achieve and maintain high performance organisations must ensure that people have the maximum emotional and rational attachment to the company, its work and its results. To do this they must develop the performance management skills of managers at all levels. They must also develop other practices especially in the areas of careers, rewards and benefits.
