In challenging times, businesses require people not only to be able to maintain levels of performance but also to be innovative, proactive, learn new skills and adopt new approaches. We see coaching as a question based, action-oriented process to focus someone on what they actually do, and through questioning draw out how they believe that might be improved and developed. Good coaching builds competence and confidence.
Our work in the area of coaching falls into two categories. We provide executive coaching for individuals and training in coaching for managers.
With individuals there are a number of scenarios where coaching can be used to good effect –
“Following my promotion from Line Manager to Director, Contact Consulting designed a bespoke development plan that over a three month pre-appointment period prepared me for the Leadership challenges I would face when I began the role. Through 6 intensive one on one coaching sessions we talked through many of the situations I now face on a daily basis. As a result I react to these situations in a far more confident and professional way than I would have before my training. Contact Consulting also arranged for me to meet with people in similar positions outside of the industry, and I was able to gain an understanding of how they dealt with leadership issues in their field, whilst also forming a network of people with whom I will be able to seek counsel in the future.
We then moved into a post appointment period when I could talk through ‘real’ situations I have experienced. These become very relevant and challenging coaching sessions. My coach never provides the answer, but always draws the solution from me. Knowing that you have the ability and knowledge to work through these issues in a training environment gives great confidence in the real world.”
Scott Paddock, Audi Brand Director, Harwoods.
