hr services and support
As a management rather than HR consultancy we are able to see HR from a business perspective. We can see that HR professionals need to be developed and equipped for their role as Business Partners. For many this involves getting closer to the business and the issues it faces and acquiring key personal and organisational skills. Only then will HR be seen as credible, strategic partners able to bring forward pragmatic and business focussed solutions. Our research, our clients and our own experience tells us that today’s successful HR managers must be –

• Strategic thinkers
• Organisationally savvy and influential
• Business focussed and financially aware
• Target driven
• Expert networkers
• Leaders who are capable of building and marketing their own and their function’s reputation

To help develop HR managers into their role, we offer a powerful development programme for HR practitioners run by members of our team who have held senior HR posts. We are also able to offer one to one coaching and specialist support with the introduction of HR programmes.

Case study - Nestlé Manager's Toolkit
The purpose of the Manager’s Toolkit is to help HR Managers, globally within Nestlé, to step up to their role as Business Partners. The Toolkit is an important part of HR’s resources aimed at strengthening the skills of managers throughout the company.
We have created the contents and managed the design, printing, production and collation of the Toolkit.
It has been designed to be used by HR managers for 1-on-1 discussions with managers, to support them in doing the people management part of their role. The material is written in “bite-sized” exercises/discussions. Managers hold a key role in bringing out the best performance in people, and this Toolkit is targeted at some of the essential skills in their job: giving feedback, listening and questioning, planning and managing the development of their people, leading career conversations with individuals, and coaching. In each area it includes a series of exercises, questionnaires, subject information and giveaways.

testimonials
"We have been especially pleased with the impact that they have made in HR development. Through training programmes and a customized "toolkit" to equip Business Partners, Contact Consulting has significantly changed the game for HR in many parts of the Nestlé Group."
Jonathan Rennotte, Director of Talent, Performance and Learning,
Nestlé Waters